The Challenge: Meeting Evolving Demands in Healthcare AI

Adaptamed, a prominent Electronic Medical Record (EMR) provider, faced a growing challenge: their hospital clients and doctors were increasingly demanding sophisticated AI integrations. Features like automated front-office calling and ambient scribes for clinical documentation were becoming essential for efficiency and improved patient care.

While Adaptamed recognized the critical need for these AI capabilities to maintain and grow their market share, they lacked the internal bandwidth and specialized AI expertise to develop and deploy these features quickly. This situation put them at risk of losing valuable wallet share as customers sought EMR solutions with more advanced AI offerings.

The Mira Health Solution: Rapid Expertise and Accelerated Development

Adaptamed turned to Mira Health to bridge this gap. Leveraging their deep expertise in AI and healthcare software development, Mira Health embarked on a mission to rapidly enhance Adaptamed's EMR system.

The partnership kicked off with remarkable speed: Mira Health's team onboarded onto Adaptamed's existing codebase within a single week. This swift integration allowed for immediate collaboration and a deep understanding of the existing architecture and requirements. Importantly, Mira Health's solution was designed to be deployed directly onto Adaptamed's tech stack, avoiding any need for extensive rewrites, complex integrations, or disruptive migrations.

Within just three months, Mira Health delivered an end-to-end solution, successfully developing and integrating two crucial AI-powered features:

• Ambient Listening Transcription: An AI scribe feature that listens to doctor-patient conversations and automatically generates clinical notes, significantly reducing administrative burden.
• Automated Patient Scheduling via Voice AI: An intelligent system allowing patients to schedule appointments through natural voice conversations, streamlining front-office operations.

The Results: Tangible Growth and Enhanced Competitiveness

The introduction of these AI features, powered by Mira Health's framework, had a direct and significant impact on Adaptamed's business:

• Successfully developed and integrated two key AI features: Ambient Listening Transcription and Automated Patient Scheduling via Voice AI.
• Achieved an 8% increase in EMR revenue for Adaptamed by enabling new, sellable AI functionalities.
• Rapid onboarding and development: Mira Health onboarded onto Adaptamed's codebase within one week and delivered the end-to-end solution in three months.
• The solution was deployed directly onto Adaptamed's existing tech stack, eliminating the need for rewrites, complex integrations, or migrations.
• Empowered Adaptamed to increase wallet share by offering advanced AI features to their hospital clients.
• Built valuable in-house AI knowledge and capabilities for Adaptamed, fostering sustained innovation.

By partnering with Mira Health, Adaptamed not only addressed their immediate need for AI features but also gained a strategic advantage, positioning themselves as an innovative leader in the EMR market.